My wife and I are somewhat deaf and rely upon subtitles for some programmes. We have noticed that with many programmes the subtitling is dreadful with subtitles appearing so quickly that they cannot be read and, other times, no subtitles appearing at all. Can this be corrected?
thank you for you message, I hope you are both well.
I'm sorry that the subtitles are missing on some and too fast on others, the speed that is generated isn't something that we're able to change, as the script is brought to us with the content itself from the provider.
Can you please tell me what shows/movies, you're seeing this on? I'll do my very best to see what can be done here and pop a message back to you.