Menu
Reply
  • 1
  • 0
  • 0
geoffw1954
Joining in
111 Views
Message 1 of 2
Flag for a moderator

Stuck on "Starting up ..."

I'm unable to access my cable channels. My screen is stuck on "Starting up ..." preceded by a red clock symbol. There are also two red lights showing on the right-hand side of my box. I called the Virgin Media helpline this afternoon and was told they would reset my account and I should wait three hours, disconnect the TV then restart. I've done all this but the problem persists. Do you have any other ideas, please? The situation as it stands is pretty unsatisfactory.  Thank you.

0 Kudos
Reply
  • 7.26K
  • 306
  • 520
Forum Team
Forum Team
80 Views
Message 2 of 2
Flag for a moderator

Re: Stuck on "Starting up ..."

Hi geoffw1954,

 

Welcome to the Community!

 

Really sorry to hear you've had TiVo® trouble.

 

I've located your account and I can see you've had a technician out to fix this for you. How was the appointment? Are you still experiencing any issues with the TiVo®?

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply