Menu
Reply
  • 3
  • 0
  • 0
Ladyreloaded
Joining in
507 Views
Message 1 of 3
Flag for a moderator

Stop message on v+ box

Any advice please, v+ box has the Stop message and won't do anything, is it knackered xx
0 Kudos
Reply

Helpful Answers
  • 8.9K
  • 1.21K
  • 3.61K
Superuser
Superuser
993 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: Stop message on v+ box

Most likely, yes it has failed.  Quickest way to get an engineer booked is to ring it in.  

The numbers to ring are 150 free from a VM mobile or landline, or 0345 454 1111 from any other phone (chargeable as standard UK landline phone no.).

You can wait for a Forum Team member to respond but that is likely to take a day or so, and they will likely want to book an engineer visit anyway.

_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.

All Replies
  • 8.9K
  • 1.21K
  • 3.61K
Superuser
Superuser
994 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: Stop message on v+ box

Most likely, yes it has failed.  Quickest way to get an engineer booked is to ring it in.  

The numbers to ring are 150 free from a VM mobile or landline, or 0345 454 1111 from any other phone (chargeable as standard UK landline phone no.).

You can wait for a Forum Team member to respond but that is likely to take a day or so, and they will likely want to book an engineer visit anyway.

_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
  • 3
  • 0
  • 0
Ladyreloaded
Joining in
492 Views
Message 3 of 3
Flag for a moderator

Re: Stop message on v+ box

Thanks Graham, yes I have a new box on the way.  Thank you for your help x

0 Kudos
Reply