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alanmbard
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Stb stuck on updating

Pretty fed up, I switched TV on tonight and "updating stage 1 of 3"
The progress bar gets across th right end and then flies back to do it all over again and again...........
Been doing it all night.
Send it back.
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Forum Team (Retired) BenD_H
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Re: Stb stuck on updating

Hi Alanmbard Smiley Happy

 

Welcome into the Community again and thank you for posting. I am sorry that the update has been taking longer than usual. I have been into the account and I can certainly see that the downstream power levels aren't working as they should be.

 

I would like to send an engineer out to help fix this for you and I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.
 
Stay in touch and have a great day.
 
Ben


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