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Lisawhite85
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Sounds out of time.

My sound and the picture are out of time. It seems the sound is a second behind the picture. It's very frustrating.
Please what can I don to fix it??
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Forum Team
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Re: Sounds out of time.

Hi Lisawhite85,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your sound.

 

I've run a diagnostic on your equipment and I can see an issue with your downstream power levels that may be contributing to the issue you're having.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to sort this out.

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


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