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neilperry98
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Sound and Picture out of synch

We are experiencing problems with our TV service, in that when ever someone is speaking, the audio is a couple of seconds behind.

This is same for TV being broadcast now and programmes recorded on the TiVO box.

Has anyone else experienced this and is there a fix please?

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Re: Sound and Picture out of synch

Hello neilperry98,

 

Welcome to the community.

 

Can I just check a couple of things with you first. Are you watching TV through a surround sound system and are there any particular channels this is happening on, any HD channels for example?

 

Looking forward to hearing from you

Rose
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neilperry98
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Re: Sound and Picture out of synch

Hi Rose,

Thanks for your response.

No, not watching it through surround sound, and it was happening on all channels.

However, the standard IT fix of "turn it off and on again" seems to have fixed it Smiley Happy

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Re: Sound and Picture out of synch

Hi neilperry98,

 

Glad to hear that's all sorted!

 

Come back to the Community if you need anything else.

 

All the best Smiley Very Happy

 

Josh


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