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ßodincus
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Some channels breaking up - PH1 2DD

Signal problems, likely.

Here's a list from the first few channels, maybe you can spot a pattern.

121-123-142-149-164-166-174-191-192-194-197-201-202-206-208-209-249-251-268-269-280

They're breaking up, with artifacts and audio drop-outs, much more on HD channels - obviously.

Ran a test, rebooted all boxes, no change.

The stats on the TIVO say signal strength is 59% and SNR 30dB on 483 MHz, 56% and 29dB on 475 MHz, and 56% and 31dB on 619 MHz, with a lot of RS Errors (thousands).

The Cable Modern freq on 339 MHz is much better, with SNR 33dB and no RS errors.

Has been going since 10ish this morning, with no area issues reported on the status page.

Can anyone give it as check please?

Bodincus - The Y2K Druid
********************
Law 42 on computing: Anything that could fail, will break at the worst possible mom%*= ?@@ # Access Violation - Core dumped
# Kernel Panic
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Re: Some channels breaking up - PH1 2DD

Hi ßodincus,

 

Thanks for posting!

 

Sorry to hear you're having signal issues.

 

I've run a diagnostic and I'm pulling similar results. I'd like to send a technician out to manually adjust the signal levels. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out



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Re: Some channels breaking up - PH1 2DD

Hi ßodincus,

 

Thanks for posting!

 

Sorry to hear you're having signal issues.

 

I've run a diagnostic and I'm pulling similar results. I'd like to send a technician out to manually adjust the signal levels. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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AdrianPH
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Re: Some channels breaking up - PH1 2DD

I've been having the same problem mainly with BBC 1 and 2 and Channel 5 for many weeks. But doesnt seem to happen on BBC HD channnel. Remote test for issues from my end doesnt help. Pixellation and freezing. VBOXHD. Have checked connections. Can someone help please?
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AdrianPH
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Re: Some channels breaking up - PH1 2DD

Hi Josh. Please see my post from yesterday. Can you help at all?

Regards

AdrianPH
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Re: Some channels breaking up - PH1 2DD

Hi AdrianPH,

 

Thanks for posting!

 

Sorry to hear you're having trouble with this too.

 

I've checked out your box and there does appear to be an issue with the downstream levels. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange a technician to adjust the signal levels.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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