L21 - Liverpool
Thanks for your post regarding the issues with your service.
I'm sorry to hear that you have been experiencing issues with the TV service. I have checked the account for you and can see you have booked an engineer with us.
Let us know how this goes or if there is anything else you'd like me to look into for you.
See you soon.
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"