Hi, my V+ box has been switched off for a while and I have a "smartcard invalid" message. Is there a way to re validate it without calling as I always seem to be on hold for ages. Many thanks.
You can either wait on the phone, or wait for a response from the Forum Team here, which will take considerably longer (2 to 3 days).
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile
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I will be happy to help get this foxed for you. I have connected to your box remotely, have sent an update. Can you please power off/on the box to refresh and let me know if this has worked for you.
I look forward to hearing from you
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