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Kandi1901
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Smart card invalid 3043

I have 2 V boxes and a Tivo box. Both v boxes are saying smart card invalid with error code 3043. The Tivo is working fine.
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jonathanlouis
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Re: Smart card invalid 3043

thats because you have 3 tv boxes running and if v box is stating card invalid and no channels then go to settings on v plus and check diagnostics for tv settings and it will state why its valid its because they cant control each box if there is no channels showing on box then obviously virgin have left the tivo running and cancelled the 2 v boxes check in with 150 and state what the issues are and they will check
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Forum Team
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Re: Smart card invalid 3043

Hi Kandi1901,

 

Welcome to the Community!

 

Sorry to hear you've had trouble with your boxes.

 

I've checked out your account and I can see you've spoken to our team to get this sorted out. That's great!

 

Give us a shout if you need anything else.

 

All the best Smiley Very Happy

 

Dracula (Happy Halloween!)


Tech fan? Have you read our Digital life blog yet? Check it out


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