Menu
Reply
  • 3
  • 0
  • 0
Grahamsharp1uk
Joining in
83 Views
Message 1 of 3
Flag for a moderator

Smart Card Invalid

I have recently plugged my V+HD box back in after redecorating and it is currently displaying smart card invalid 3009. Is there any way of activating this box again?.

0 Kudos
Reply
  • 864
  • 87
  • 162
LittleMick73
Well-informed
64 Views
Message 2 of 3
Flag for a moderator

Re: Smart Card Invalid

Hi I am not 100% sure if this can be updated, I do know virgin are fazing out older boxes so it may be a case of getting it replaced by a Tivo or a new V6. Regards Micky 

0 Kudos
Reply
  • 14.28K
  • 580
  • 980
Forum Team
Forum Team
34 Views
Message 3 of 3
Flag for a moderator

Re: Smart Card Invalid

Hi Grahamsharp1uk

 

Welcome to the Community, I'm really sorry for the problems you're experiencing with your TV service at the moment. 

 

I've been able to locate your account and send some hits to the set top box which should refresh it as long as it's an active box. If this doesn't work, can you let me know how long it's been switched off for? 

 

We'd love to hear how you get on

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply