Has anybody else had a call from virgin offering sky sports for £3.50 a month for 3 months then £7 a month. Then to be charged £19. Customer services as good as called us liars saying it wouldn't be offered for that price. Not happy.
Are you sure that wasn't the price *per week"? I recently had a similar call regarding Sky Movies where the price per month was quoted as the currently price, then per week for the discounted price. Made it sound a lot cheaper when you first hear it. I stopped them and repeated it back to make sure I had heard correctly - then had a moan about the sneaky sales practices...
Thanks for taking the time to post your concerns about the offer you were advised of regarding Sky Sports and welcome to the forum.
I am aware of the offer of £19.00 for three months but we have not had any deals where you can get this for £3.50.
I have checked and can see that this has been flagged back to be investigated with the agent this was offered by as this is not a valid deal. I think this may have been a case where someone has broken the cost down in the manner suggested by the last post here and miscommunicated this offer to you for which I apologise.
Please be aware this is being looked into for you and if you'd like an update on this to call the team on 150 or 0345 454 1111 for them to keep you informed on this.
If there is anything else I can help with then please let me know.
I have just asked one of the online chat team and apparently there was a £19 a month deal available for existing customers but it expired on 31st July. I would have been interested in signing up for this if I had known that it was available. Did anyone see it advertised on the website or in anything that was sent to them? Last correspondence I had from Virgin was telling me my monthly bill was going up.