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vickyj85
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Sky movies on demand

Hi ive added Sky movies collection to my package, it's letting me watch movies on the TV but I can't access Sky movies on demand it says please subscribe?! Help please! I thought I got this included in package x
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Forum Team (Retired) BenD_H
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Re: Sky movies on demand

Hey Vickyj85,

 

Thanks for coming to the Community and sharing your experience, I'm sorry that this subscriber message has popped up unexpectedly.

 

I've been into the account and can see that everything has been provisioned correctly for the Movies so you should in effect be able to view this. 

 

Can you tell me if this is still happening? If so, let me know as I'd like to progress this on and certainly remedy this.

 

Keep in touch.

 

Ben


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vickyj85
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Re: Sky movies on demand

Hi thanks it is ok now I reset my box and when it loaded back it said subscribed. Cheers
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Forum Team
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Re: Sky movies on demand

That's great news vickyj85,

 

Thanks for the update Smiley Happy

 

I'm please it's working ok again now for you.  

 

Should you need us again in the future, you know where to find us.

 

All the best Smiley Happy


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