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keith13
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Sky cinema error 24

Sky desktop app shows error code: OVP_0024 when trying to load a movie, how do i stop it?
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Re: Sky cinema error 24

Hi keith13,

 

Welcome to the Community!

 

I'm really sorry to hear you're having trouble with Sky Cinema.

 

I would recommend uninstalling then reinstalling the Sky player. To do this, go into C:\Users\(user name)\AppData\Roaming\Sky\Sky Sports and run the unins000 to uninstall the application.

 

I would also recommend uninstalling Cisco VideoGuard.
 
Once you've done this you'll need to delete the 'Sky' folder in C:\Users\(user name)\AppData\Roaming. When that's done delete the cache, cookies and browsing history and restart the PC.

 

I would also recommend uninstalling Cisco VideoGuard.
 
Once all is loaded back up, go to the website and try to re download the player.
 

Speak soon

 

Josh


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