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stampie
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Sky Sports not activated over a week after requesting it

So, I took up an email offer on Sky Sports over a week ago, and still no contact from VM or any sign it is in the process of being activated. I even clicked on the offer lin again and it said I was already signed up, so what's going on? It doesn't even appear as an order I can track. Last time I did this it was activated within a couple of days Please can you review the situation and let me know thanks Nick
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Re: Sky Sports not activated over a week after requesting it

Hi stampie

 

I'm really sorry to learn about the inconvenience you're experiencing lately, I've been able to locate your account to take a look at this for you and I can see that there was a slight package change yesterday so just checking in to see how things are on your end?

 

Look forward to hearing from you

Craig


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stampie
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Re: Sky Sports not activated over a week after requesting it

Hi Craig, no change yet, still no access to the Sky sports channels
Nick
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Re: Sky Sports not activated over a week after requesting it

Hi Nick,

 

I've located your account and run some checks. I'd like to discuss this with you in a private message if that's Ok?

If you check the top right hand corner of your screen you'll see a purple envelope.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


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