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IronsideUK
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Sky Programs Issues

What the heck is going on with the Sky programs on catch up and on demand? None of them are available on catch up and there are hit and miss on demand. For instance I'm watching the box sets of Criminal minds from the start, I reach season 5, episode 16 and it won't play, episode 17 will play, episode 18 won''t play. Very frustrating!

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IronsideUK
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Re: Sky Programs Issues

No advice?

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Telewest
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Re: Sky Programs Issues

Hello

 Please check online that all services are working in your area first.

If all clear then check your box, by switching off power to the box and allow the rebooting and may help.

it may help to play the last full part of your show and then box may find the show you wish to view.

if not phone VM

I hope it helps

 

 

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Forum Team
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Re: Sky Programs Issues

Hi IronsideUK,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your On Demand.

 

We've had a bit of an issue recently with certain Sky and Channel 4 programs on Demand - Ref.(F004840373). Most of the content should be working now and the review date for the fault is 9th November 2016.

 

Let me know if you're still having trouble after that date.

 

All the best Smiley Very Happy

 

Josh


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