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Bernirpete
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Sky 1 on demand

We tried to watch Harry hills tea time on demand and it said we need to subscribe?  We have Sky1 so why would we have to subscribe 

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Re: Sky 1 on demand

Hey Bernirpete

 

I'm so sorry to learn about the problems you're experiencing with your On Demand service at the moment.

 

I've been able to locate your account to take a closer look at this from our end for you. I'm not detecting any errors when testing the box so I've sent some signals to it, if you're able to reboot the box after reading this and give it another go, I'd love to hear how you get on.

 

If it's still not working, take note of any error codes it  mentions and let me know here so I can arrange for this to be escalated.

 

Look forward to hearing from you

Craig


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