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Bodders10
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Second box

I have recently moved and in my old house I had a second box in the bedroom. When I've had virgin installed in my new place the second box wasn't installed so now I have a box doing nothing, which I believe I'm still paying for. What are my options
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Re: Second box

Hi Bodders10, 

 

Thanks for your post and welcome to the Community. 

 

I'm sorry to hear that you've not had the second box installed yet. Checking the account I can confirm there is a second box on the account. We need to book an appointment to get this installed for you. 

 

I have sent you a private message. Just click on the little plum envelope at the top right hand side of the page to access your inbox.

 

Thanks,

Kath_F
Forum Team

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