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Samsung box keep on freezing and give error code PL59

Had new box installed Samsung one after previous one stopped working. It now keeps freezing and giving error codes. Currently frozen on pl59.??

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Re: Pl59 code

Hi Nisbeta,


Welcome to the community and thanks for posting. I apologise for the PL59 error code you've been receiving. It's not nice when the box just freezes on you especially as it has only just been swapped.


I've managed to locate your account to run a test on the Samsung box but it's not showing any obvious faults. I'm assuming you've done a reboot? If the issue persists after that then I'll need to get an engineer out to take a look.


I'll now send you a private message to discuss further. To view this click on the purple envelope on the top right.


Hope to hear from you soon.



Forum Team
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