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Tenesmus
On our wavelength
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Samsung Vbox pixelation and noise

Channels are completely unwatchable - but not all of them.

116, 120, 124, 126, 128, 130, 135, 136, 137, 138, 151, 152, 153, 154, 155, 160 (I gave up after this but up to 116 and the intervening ones are completely ok). TiVo and VHD in other rooms are ok as well.

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United Artists, Telewest then Virgin customer for 19 years.
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Forum Team
Forum Team
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Re: Samsung Vbox pixelation and noise

Hi Tenesmus,

 

Thanks for posting. I'm really sorry to hear your VBox has pixelation and noise problems.

 

I've managed to locate your account to run some tests. I'm seeing the power levels of all your devices are out of range. This definitely needs an engineer to resolve. They'll be able to fix the broadband too as per your post here.

 

I'll now send you a private message to discuss further. To view this click on the red envelope on the top left.

 

Hope to hear from you soon.

 

Thanks


Rich
Forum Team
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