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Reward not received


I signed up to virgin media in Feb and was expecting a £100 reward voucher after 28 days. This hasn't turned up yet. Does anyone know the best way to resolve this either by phone or email? If so what are the address or number
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Re: Reward not received

Hi dcjpcol13

Thanks for popping by with your post about the reward vouchers, and welcome to the community Smiley Happy

We can take a look into this for you if the vouchers have not yet been received though email from us. My apologies that they have not already been dispatched to you.

I'm going to send a pm to you, and you can find this in the purple envelope next to your forum name. If you could get back in touch on this, that would be terrific Smiley Happy

Let us know if you need anything else looked at too.

Take care, and speak soon.


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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