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Geoffb77
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Returning equipment

Over the last 6 weeks now I've twice requested VM return packs to return the VM equipment/box. But nothing has been sent or even shown up in the mail so far.

VM threatening to charge me £40 for the equipment even when they have failed to deliver a means of returning it so far.

Please give me a means of returning your equipment. Can I print a returns label online?
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Buffer6
Trouble shooter
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Re: Returning equipment

You should receive  cardboard box/s plus return label/s for any equipment returns to Virgin, you can only complain that you're still waiting on the means to return the equipment. 

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