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Simon66
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Returning equipment

I have recently moved house.

Virgin Media said they would send a padded envelope to my new address to return my equipment.

This was 2 weeks ago and I have not yet received anything

Anyone have any advice or experience of this

Thanks

Simon

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LittleMick73
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Re: Returning equipment

Seeing the amount of posts on here regarding this issue it seems very common.
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Forum Team
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Re: Returning equipment

Hi Simon66,

 

Welcome to the Community!

 

Sorry to hear you haven't received your post return packaging.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details and get this sorted out for you.

 

Speak soon Smiley Very Happy

 

Josh


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