Menu
Reply
  • 1
  • 0
  • 0
catherine2016
Joining in
63 Views
Message 1 of 2
Flag for a moderator

Returning box

Hello

I cancelled my virgin media subscription in June and since then I have been trying to return my 2 boxes. I have requested the packaging to be sent out to me 3 times but have never received it! I have tried calling but all they seem to do is say they will send out more packaging to me that I never receive. My address isn't changed and I am still receiving the promotional stuff. Any ideas on how I can get these boxes back as I don't want to be charged? Thanks

0 Kudos
Reply
  • 6.77K
  • 273
  • 491
Forum Team
Forum Team
30 Views
Message 2 of 2
Flag for a moderator

Re: Returning box

Hi catherine2016,

 

Welcome to the Community!

 

Sorry to hear you haven't received your Post Return packaging.

 

I've re-sent the request so you should receive it within 7 days. If it doesn't arrive, give me a shout and I'll look into it for you.

 

All the best Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply