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Chrisayliffe
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Return label

I recently upgraded my V plus box. There was no return label in the box containing the new box. I have phoned and asked twice for a return label but I still have not received a return label.

Please can you e mail me a label so I can print it off and return the old box which is to be returned.

 

Thanks.

 

 

 

pleas

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Superuser
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Re: Return label

The only TV boxes that Virgin Media want returned are their TiVo boxes.

If you have any other type of STB these don't need to be returned but can be recycled at a local facility that accepts electrical items
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I work for Virgin Media - but all opinions posted here are my own

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Superuser
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Re: Return label

The only TV boxes that Virgin Media want returned are their TiVo boxes.

If you have any other type of STB these don't need to be returned but can be recycled at a local facility that accepts electrical items
**********************************
I work for Virgin Media - but all opinions posted here are my own
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Chrisayliffe
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Re: Return label

Thanks. When I spoke to the customer services team they said the V plus box should be returned and that they would send me a label for return.

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Superuser
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Re: Return label

It's possible that was correct when you spoke to them. It has only recently changed to be that only the TiVo boxes are needed back.
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I work for Virgin Media - but all opinions posted here are my own
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davidos
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Re: Return label

Where oh where does one get a returns label?

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