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richy1978
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Replacement remote for V box

My Virgin V HD box remote has a few buttons that are not working and is well worn at over 6 years old. Can I get a replacement sent out ? Tried calling 150 earlier but gave up.

Thanks 

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Re: Replacement remote for V box

Hi richy1978,

 

Thanks for your post and apologies to hear your remote control is needing replacing. 

 

We're not able to send out replacements from here. You will need to speak to the team for them to arrange this for you. 

 

You can reach them on 150 / 0345 454 1111 and you'll receive it within 3-5 days Smiley Happy

 

Let me know how the call goes. 

 

Thanks,

Kath_F
Forum Team

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