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Sparklesgemma
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Replacement Samsung TiVo Box Adaptor

So our not-so-cute rabbit has managed to chew clean through our Samsung ac/dc adaptor cable, connecting the TiVo box to the power supply (obviously not the mains side (connector to plug), otherwise we would have a dead rabbit!) The cable stated only use with SMT-C7100/7101. GX-CM700CF. 

Any idea where I can get a replacement?

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Superuser
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Re: Replacement Samsung TiVo Box Adaptor

I'm sure there are plenty of pet shops who can supply a replacement rabbit. Was the stew tasty?

Seriously though, just call in and report your TV fault and arrangements will be made to resolve your issue.

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Forum Team
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Re: Replacement Samsung TiVo Box Adaptor

Hi Sparklesgemma,

 

Welcome to the forums Smiley Happy

 

I hope your bunny is ok.  Did you get through to us to get a new lead sorted?  

 

If not, you can reach them on 150 Free from and Virgin Landline or 0345 454 1111 from any other line.  Or alternatively our online team can be reached via Contact Us.

 

Keep me posted on how you get on Smiley Happy


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Sparklesgemma
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Re: Replacement Samsung TiVo Box Adaptor

Hi Collette_T

No, I haven't had chance to call up yet, I've either been at university or working!!

I've just tried the online team link and I didn't get very far, it just came up with general FAQs/troubleshooting. I'll see if I've got time to call up later.

Thanks for your help Smiley Happy
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Sparklesgemma
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Re: Replacement Samsung TiVo Box Adaptor

I still haven't managed to get hold of an adaptor for my television as I'm struggling to call within working hours due to studying/work/family commitments, but now I'm worried that I'm going to miss out on our TV service during the festival period?

Can one either be fast-tracked through, or can I purchase one from a store?

Many thanks Smiley Happy
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Forum Team (Retired) BenD_H
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Re: Replacement Samsung TiVo Box Adaptor

Hi Sparklesgemma, 

 

Thank you for coming in and posting again. 

 

I'm sorry to hear that you're unable to call during normal working hours. I can tell you that we are open 24 hours a day and if you'd like to call us when you can that would be great. If this isn't possible then I'll be more than happy to get this moving in the right direction for you, if not already sorted.

 

Keep in touch.

 

Ben 


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