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Replace a faulty TV+ remote control.

Could anyone advise me on how to obtain a replacement for my faulty TV+ remote control.

I have tried to using  the 150 "help" line, but this is useless for getting through to a human being!

Any ideas please.

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Forum Team (Retired) BenD_H
Forum Team (Retired)
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Re: Replace a faulty TV+ remote control.

Hi HMorris,


Thanks for coming to the Community for the first time. I'd like to welcome you from the Team and I Smiley Happy


I'm sorry to learn you need a replacement remote, these things can happen Smiley Happy


I would suggest holding on the line after popping in your account info, also when prompted, a fault with your TV would be the best route. 


I'm unable to send one out for you here but please let me know how you got on.


Take care.



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