I have lost my remote control for my V+ box and not sure how to get it replaced. I have tried ringing direct but don't seem to get the right option.
any advice greatly appreciated
I'm sorry to hear your remote control is lost and that you've had trouble getting through to get this sorted.
If you try again but select option 1 then 2 (After entering your phone number) this should get you through to the right team who can sort out a new remote control for you.
Let me know how you get on, I'm here to help if you need me
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