Thanks for keeping me posted, I'm sorry you had no luck in getting through to our team to get a new remote control ordered.
Sadly, I am unable to assist with ordering you a remote control right now. If you have had no luck via 150, we have an online web chat team who will be happy to help out. You can find them via: Contact Us > TV > Help with my remote control > Chat Online.
Our team there will be more than happy to sort you out a new one.
Keep me posted.
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