The remote control for my V+ Box has stopped working. I've tried changing the batteries but it doesn't help. The buttons on the front of the box work so i know it's the remote control. Is it possible to ask for a replacement, please?
As per the sticky at the top of this forum, you need to ring customer services in order to get a new remote:
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile