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Susiesue1
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Remote control not working

My remote control is not working..mainly the home/guide button and volume. The light doesnt light up at all .Have changed batteries, tried removing them and pressing every button but not working.

It is an old remote and can change channels on box but need a new remote as disabled.

Can you help me and send a new remote or change box and remote?

Thank you for your help

Sue

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Superuser
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Re: Remote control not working

Here's how to get one - can't be done thru' the Forum.

http://community.virginmedia.com/t5/TiVo/Replacement-TiVo-Remote-Controls/td-p/1506734

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Superuser 2016/17
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Superuser
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Re: Remote control not working

Here's how to get one - can't be done thru' the Forum.

http://community.virginmedia.com/t5/TiVo/Replacement-TiVo-Remote-Controls/td-p/1506734

-----------------------

Superuser 2016/17
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Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
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Susiesue1
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Re: Remote control not working

Thanks for your reply. I don't have a TiVo box but will try to order one
Sue
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Superuser
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Re: Remote control not working

Same procedure for your V+ or VHD box. Just ask for the right one for your box.

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Superuser 2016/17
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Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
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