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Ref code 1033

Hi all
My on demand programme got interrupted with the black box and after rebooting and leaving off for a while we still have no on demand. Has anyone else experienced this and have any advice!!
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Forum Team (Retired) BenD_H
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Re: Ref code 1033

Hi there Looloolock,


Thanks  for dropping in to le the Community know about the TV services. 


I've been trying to check that the services are running well but have been unable to. Can you please tell me if this is on the TiVo or any other boxes you may have in the home?


Also I've been looking into any other service and have found and SNR issue with the broadband. 


I'd like to get this looked at by an engineer who will be able to look at the TV services at the same time.


I've sent you a 'Private Message', you can find this by clicking on the little red envelope near the top left of the page.
Get back to me when you can.

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