Menu
Reply
  • 3
  • 0
  • 0
Hollybank8
Tuning in
1,564 Views
Message 1 of 5
Flag for a moderator

Red light won't go off on the remote

Got the tv package installed today and have been watching for about half an hour and there's a red light which won't go off on the remote control resulting in the remote stopping working. Any advice on how to get it working again? Tried new batteries but no luck!
0 Kudos
  • 10.12K
  • 1K
  • 1.87K
Superuser
Superuser
1,551 Views
Message 2 of 5
Flag for a moderator

Re: Red light won't go off on the remote

Is one of the keys stuck in the casing?

This is usually the cause of the issue.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

0 Kudos
  • 3
  • 0
  • 0
Hollybank8
Tuning in
1,546 Views
Message 3 of 5
Flag for a moderator

Re: Red light won't go off on the remote

Nope, all keys are how they should be. If you press a button whilst on a different TV source it flashes green, then as soon as you go onto the hdmi source to watch tv the light instantly goes red.
0 Kudos
  • 7.22K
  • 281
  • 547
Forum Team
Forum Team
1,532 Views
Message 4 of 5
Flag for a moderator

Re: Red light won't go off on the remote

Hi Hollybank8,

 

A warm welcome tot he community Smiley Happy

 

I'm sorry to hear that your TiVo® remote control isn't working.  If this one is faulty, follow this post Replacement Remote Control to order a new one.  

 

Given you have replaced the batteries, it does sound like a new remote control is required.  Please let me know how you get on, I'm here to help if you need me.

 

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
  • 3
  • 0
  • 0
Hollybank8
Tuning in
1,527 Views
Message 5 of 5
Flag for a moderator

Re: Red light won't go off on the remote

Thank you Collette
0 Kudos