Menu
Reply
  • 1
  • 0
  • 0
culoid
Joining in
187 Views
Message 1 of 2
Flag for a moderator

Recycle

I have 2 'old' boxes to recycle, how do I get them collected for recycling

0 Kudos
  • 12.68K
  • 1.61K
  • 3.73K
Superuser
Superuser
181 Views
Message 2 of 2
Flag for a moderator

Re: Recycle


culoid wrote:

I have 2 'old' boxes to recycle, how do I get them collected for recycling


Recycling of old kit VM no longer want returned is dealt with the customer that has the unwanted kit, this page links to the recycle help, link: https://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=3097&CURRENT_...

If it is kit VM want back, VM should have sent out a prepaid returns back / collect plus label for you to use to return it. So if it was mentioned that VM want the kit back, either call in and ask them to send out a prepaid returns kit or wait and see if a Forum Team member here can help with getting that arranged.

- - - - - -
Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
0 Kudos