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mjb-salty
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Recordings on V+HD Box sound breaking up

Hi,

I recently had to have a new V+HD Box as it kept rebooting, recorded programs would break up, freeze and the sound also broke up. The replacement is  a Samsung V+HD. We have found that all recordings made from Alibi Channel show the same problem - ie picture pixellating and sound break up. Has / is anyone else experiencing the same?

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Re: Recordings on V+HD Box sound breaking up

Hi mjb-salty,

 

Welcome to the community and thanks for your post. I'm sorry to hear you're having trouble with recordings of the Alibi channel.

 

I've managed to locate your account and run some checks and there doesn't seem to be anything untoward detected. Is this problem specific to one of the Aibi channels? Does this happen on Alibi HD and Alibi +1? In the meantime I've set up some test recordings this end so I can test this for you.

 

Kind regards

 

 

 

 

Stephen_B
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