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Recording play back problem

I recorded live skiing on Sunday. The TIVO box shows 1 hour 15 minutes recorded. When I try to watch the recording it plays for 5 minutes, pauses, returns to the beginning and plays the first 5 minutes again.

I rang Virgin. I was told that I need to add 3 hours to every live recording to ensure that I can watch the full recording every time. I recorded a replay of the same event on Monday. That has only recorded the last 11 minutes of the programme.

Do I really have to add 3 hours to each live sport recording?

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Forum Team (Retired) BenD_H
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Re: Recording play back problem

Hi GrumpyGran, 


Thank you for coming in and posting your message. I'm sorry to hear about the playback not working as they should. 


I would really like to help here and I've been able to look into your hard drive, (which I thought may well be the reason). Looks like your TiVo is working as it should however, have you been able to see if this happens on other recordings also?


Keep in touch.




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