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DM31280
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Recording disappears after fastforwading

Have a programme set for recording, for the last 4 episodes the show has recorded, we have watched up until the first advert break then used fast forward. At this point it jumps to the end but then it won't return to the original show. Even if come out and go back in it jumps straight to the end and the programme we actually want to see has disappeared. This is only happening with the one programme.
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Re: Recording disappears after fastforwading

Hi DM31280,

 

Welcome to the Community!

 

Sorry to hear you've had trouble with your recording.

 

I've located your account and run some checks on the TiVo® hard drive and everything is looking OK.

With it being only one recording, I can't see this becoming a recurring issue. I would recommend deleting the affected recording and keeping an eye on it.

If the problem does reoccur, give me a shout and I'll take another look for you.

All the best  Smiley Very Happy

 

Josh


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