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Freelancer2231
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Recorded shows switch back to live tv

When I go to watch a show I have recorded it randomly will switch back to live TV stream. This can happen randomly sometimes it doesn't happen on a show but then the next show it will happen within minutes multiple time. I have reset the box and still happening.

Please help.
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Re: Recorded shows switch back to live tv

Hi Freelancer2231,

 

A warm welcome to the forums Smiley Happy

 

I'm sorry to hear that your recorded programmes aren't fully playing out for you.  I'll be happy to help check this out for you.

 

I can see that you have multiple boxes, will this just happen on one box?  Or will this occur on all boxes?

 

If it's just the one box can you please send me a private message with the Smart Card number?  This will help me determine which b ox I need to look at to check further.

 

Also, how much space do you have left on the box?  If you can get back to me with the requested information that would be awesome.

 

I look forward to hearing from you.

 

Collette Smiley Happy


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