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glospurs
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Programme guide questions!??!

how do we contact vm for answers to our questions?

all very well us talking about  things on the vm community site, but do vm actually look @ the site?!!

getting more &  more frustrated with the total lack of any info on the programme guide!!

i like to plan my weeks viewing & know what i want to record!!! impossible to know what episodes are on, no numbers, etc!!

very angry vm customer of many years!!!

 [MOD EDIT: Subject heading changed to assist community]

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Superuser
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Message 8 of 13
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Re: Programme guide questions!??!


glospurs wrote:

is info on EVERY channel  thats seriously lacking!!!

 


It quite likely will be - there may be thousands of people with a V+ box, but there are millions with TiVo.

The V+HD boxes are getting phased out, and I'd wager that the reduction in available EPG data is due to them needing the RAM for other things, potentially more channels.


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Superuser
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Message 2 of 13
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Re: Programme guide questions!??!

You're doing it - if you have an immediate technical issue, then ring it in!

If you're still using a V+HD box, then it's only going to get worse as the boxes become even more obsolete than they already are.
Ring up and amend your package to include a TiVo rather than V+HD, as it will most likely be cheaper than your current.


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EightBall
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Message 3 of 13
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Re: Programme guide questions!??!

Is there any information in particular that you're after?

TiVo has extremely detailed programme information. It knows what actors are in things, who directed movies etc

Is this an issue with navigating the TV guide? Knowing which box you have will definitely help us help you.

There's an up-to-date TV listings section of the Virgin Media website here, if that helps:

http://anywhere.virginmedia.com/tv-listings/

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RegPither
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Message 4 of 13
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Re: Programme guide questions!??!

Unfortunately, the online guide is the same as the box guide - missing dates and actors in films and not always giving episode details of series.

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Forum Team
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Re: Programme guide questions!??!

Hi glospurs,

 

Thanks for posting!

 

I'm really sorry to hear you're having trouble with your guide.

 

Can you give me some details regarding the issue your having? Is there partial information in the guide or is there no guide data at all? Do you get any error messages?

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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glospurs
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Re: Programme guide questions!??!

was all fine up to about 4 weeks ago!!!

getting poor details on especially movies!! no actors, or if comedy etc on all channels!!

generic details expecting that you know the series if ie Home Alone 2!!

classic movies ie Pink Panther say nothing about Peter Sellers!!

Movies I know are bad enough, but ones Ive no idea what about are impossible to decide if i want to watch them!!!

no series or episode info on series so impossible to know what i need to watch!!! or if already seen it!!!

had an engineer here yesterday & he was going to see if same on the v+ box in their office!! person i spoke to @ vm thought it was just my box!! told him about other person, but he said no body else had complained!!

there is 1 other person on this site who has also commented on these problems!

i love my v+ box!! & hate my tivo box!! all the info on tivo!!! there are thousands of us with a v+ box so why has vm stopped putting all the info on they used to?!?!

an extremely annoyed & frustrated customer of many years & lots of money paid!!!!

 

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glospurs
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Message 7 of 13
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Re: Programme guide questions!??!

can i add a bit more to last message!?!

is info on EVERY channel  thats seriously lacking!!!

 

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Superuser
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Message 8 of 13
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Re: Programme guide questions!??!


glospurs wrote:

is info on EVERY channel  thats seriously lacking!!!

 


It quite likely will be - there may be thousands of people with a V+ box, but there are millions with TiVo.

The V+HD boxes are getting phased out, and I'd wager that the reduction in available EPG data is due to them needing the RAM for other things, potentially more channels.


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
    Please use the Search feature before starting a new thread
To thank or if you Like a post, use the Kudos +button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
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glospurs
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Message 9 of 13
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Re: Programme guide questions!??!

v+ box!!!! hate tivo box!!!

just want details put back on v+ box like they were!!!!!

extremely angry vm customer!!!!!

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Superuser
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Message 10 of 13
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Re: Programme guide questions!??!


glospurs wrote:

just want details put back on v+ box like they were!!!!!


Which is very unlikely to happen as the boxes are pretty much obsolete.

Would you also like us to return to only 4 TV channels and one radio station? Horse & cart perhaps?

I can't be any more serious as I can be flippant - the V+HD boxes are on the way out.


TV: XL+SkySports V6
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Loc: ME10
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Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
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