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Bilstonwolf1877
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Problems in bilston area

Service down since 930pm today anyone else experiencing problems
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skp20040
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Re: Problems in bilston area

sorry not in your area , I am in London and we have had no TV in our area since this afternoon about 4pm the TiVo box rebooted and is in continual starting up mode , I wonder if it wasn't an update with an issue that has crashed the boxes on our area

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Forum Team (Retired) BenD_H
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Re: Problems in bilston area

Hi Bilstonwolf1877,

 

Welcome back and thank you for posting your message in the Community Smiley Happy

 

I'm very sorry that the services have been down after that time, I hope that in the meantime it's come back on.

 

I've been running some tests as to find the root cause and this looks like there's a downstream power level issue occurring on the TV service in the home. With this being the fault, it can sometimes cause a multitude of effects and I would like to arrange an engineer to come out and take a look for you.

 

I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.
 
Stay in touch and have a great day.
 
Ben
 

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