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Sorry to hear you're having trouble with your TiVo®.
Are you still having trouble with this? I've checked the network and I can't see any outages currently open.
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Hi there Sharon45,
Thanks so much for getting back to us regarding this.
I'm really sorry for the current fault experienced.
We really appreciate you switching over to us and we certainly want to impress you with our services.
I would like to arrange for an engineer to come out and take a closer look at this for you.
I have sent you a private message, which you can locate by clicking on the envelope icon near the top right corner of the Community page.
Hope to hear back from you soon,
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