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Imiller9
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Power lead

Hi, I've only opened my Virgin V box after 4 months to have a second TV and there is no power lead for it, how can I get one please 

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jb66
Alessandro Volta
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Re: Power lead

Virgin don't post out extra boxes, only replacement for existing ones
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Imiller9
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Re: Power lead

Sorry, misunderstanding, I've got the box and card, got it from virgin 4 months ago, but only now in a position to set it up. There was no power lead with the box. It's the ppwer lead I'm looking for
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Forum Team (Retired) BenD_H
Forum Team (Retired)
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Re: Power lead

Hi Imiller9,

 

Thank you for your message, I'm sorry that the box didn't have the power cable in with this. 

 

The box you've mentioned there is something we're trying to phase out, this may be beneficial to you to get in touch with the team on 150/ 0345 454 1111, second one for non Virgin lines. Just let them know you're missing a power cable for the box and they should talk through some options Smiley Happy

 

All the best.

Ben


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Imiller9
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Re: Power lead

Thanks Ben, it was the figure of eight lead from the socket to the transformer bit, brought on for a few quid
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