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Rachelle
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Pop up boxes re closing down and operation standby

Hi,
Two boxes keep mopping up on screen which is infuriating, nothing I do or no button I press eliminates it. The first is 'standby cause no operation' and the second asks if I want to close down but doesn't respond to yes or no, nor anything else! Close to abandoning virgin RB altogether!
Thanks,
Rachelle
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Forum Team
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Re: Pop up boxes re closing down and operation standby

Hello Rachelle,

 

Welcome to the community.

 

When the standby warning comes up then it would be the OK button that you would need to press to stop it but you can turn this off all together by going to -

 

Home - Help and Settings - Settings - Devices - Power Saving Options. (If you highlight NO to power saving options and press Ok then this will be turned off)

 

Also be sure that there's no power saving option turned on within your television settings too as this could also be what's causing it.

 

I hope this helps please let me know how you get on.

 

Kind regards

 

 

Rose
Forum Team


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