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Message 1 of 2
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Poor service / Lack of staff?

I've been having problems with access to hd channels in two of my rooms for a few weeks. This still hasn't been resolved and I can't seem to get anyone to come at look at this at a time I can be in which is Saturday to Tuesday. I have had call backs promised that haven't happened, phone put down etc and seem to be banging my head against the wall. I don't even know if I have an appointment for an engineer booked. Can someone please sort this out ASAP. I experienced similar problems for a long period about a year ago which was ultimately down to signal strength.I am paying for a service that I am not receiving AGAIN.
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Message 2 of 2
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Re: Poor service / Lack of staff?

Hi Blades1,


Thanks for posting!


Sorry to hear you've had trouble with your TV service, I know how frustrating this can be.


I've located your account and I can see you've got a technician booked in. Let me know how the appointment goes and give me a shout if you need anything.


All the best  Smiley Very Happy



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