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Daz70
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Poor picture quality

Hi all, just had Virgin tv installed, 200mbs. Picture quality is terrible, washed out, blurry, blue/greenish tint to everything. Picture quality is fine through aerial and Now Tv box.

Any help would be really appreciated.

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connbob
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Re: Poor picture quality

Hi Daz,
A few things just to try would to make sure all of the cable connections are secure and screwed in properly, and also to reboot from the wall.
If there is no luck there, check it out in the morning, and if there is still an issue, it could possibly be something wrong with the VM network.
Hope this helps!
------------------------
Regards, Conn
(I do not work for VM, just like to help the community out, so I may be wrong Smiley Happy)

Homeworks + 300mbps, TiVo V6 Box, Talk Anytime
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Forum Team
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Re: Poor picture quality

Hi Daz70,

 

Welcome to the Community!

 

I'm really sorry to hear you're having trouble with your picture.

 

I've run a diagnostic on your equipment and I can see an issue with the signal levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


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