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Trina151arts
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Play Back

Our Virgin Media play back is continually dropping out....despite ENDLESS calls to tech to have the system restored, we are told its a nation wide problem . Really? is any one experiencing this complete service break down? Yes we are not being charged for our tv service. we live in the middle of a uk city 

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Re: Play Back

Hi Trina151arts,

 

Welcome to the Community!

Sorry to hear you're having trouble with your TV service.

I've located your account and run some checks. There are no issues with the network in your area currently so I'd like to send you a technician.

I've sent you a private message (purple envelope at the top right of your screen) so I can get this arranged for you.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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