There seems to be an issue with our samsung virgin media box. It keeps freezing need to he reset and now it comes up with pl59 and will not respond. Our tivo box is working fine. Its just the virgin box that is the issue. What can we do to solve this?
What I would like to do is to arrange for a technician to possibly do a box swap so I'm just going to send you another message with appointment times which you will find if you click on the purple envelope at the top right of the screen.