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hatowl
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Pixilating picture on some channels

Hi, having trouble with the picture pixilating. Seems to happen mostly in the evenings but can happen during the day too. If I switch to Freeview I  have no problem so it would seem the problem is with Virgin. It can be really anoying. Help.
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hatowl
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Re: Pixilating picture on some channels

BUMP

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Arte42
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Re: Pixilating picture on some channels

Hi

 

would be interested in hearing responses as well.  Have just posted with a similar problem in the TiVo section.  Had an engineer come this morning, signal strength etc all ok, and no break up.  Problem for me tends to occur after around 4pm, mainly hd channels.  Again same problem this evening, pixilation and break up.

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Forum Team
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Re: Pixilating picture on some channels

Hello hatowl,

 

Welcome to the community Smiley Happy

 

I have checked your Virgin box and the signals are looking good but I can see its been online for quite a while.

 

When you can would you be able to reboot the box by the mains and check all the cables are secure at the back of the box then let me know if there's any improvement please?

 

Looking forward to hearing from you.

Rose
Forum Team


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