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nyrac69
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Pixelation

Hi, over the last month we have had increasingly more issues with catch-up and recording suffering with pixelation on varying degrees - can any one give any advice?

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Re: Pixelation

Hi nyrac69

 

I'm very sorry to learn about the problems you're experiencing with your TV service, I've been able to locate your account using your forum details and run some tests on the set top box from our end.

 

We're detecting some errors and I'd like to arrange for a member of the team to take a closer look, if you're available? I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.

 

Look forward to hearing from you

Craig


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